New certification updates, including SQF Edition 10 and ISO 9001:2026, are reshaping food safety expectations across the industry. The focus is moving beyond basic compliance and audits toward food safety culture, workforce capability, and continuous improvement.

Traditionally, quality assurance (QA) teams have been seen as responsible for certification and regulatory compliance. However, evolving standards highlight a broader role for QA professionals as strategic partners who help strengthen operational performance, manage risk, and build employee capability across the business.

A key message is that training completion does not equal competency. While digital training platforms can track completed modules, they cannot confirm whether employees can consistently apply food safety practices in real working environments. True competency must be demonstrated through observation, practical assessment, coaching, and feedback on the production floor.

Ultimately, building strong food safety systems requires more than ticking boxes—it requires embedding capability and accountability into everyday operations. Organisations that prioritise competency and culture will be better positioned to protect consumers and strengthen business performance.